LEADING industry insight

National Auto Care Blogs

NAC blogs give you an inside look at the latest information in the F&I and automotive industry.

Blogs

Automotive Year in Review

Business
F&I Insights
All
Service & Fixed Operations vs. Service & Parts
Technology

As Fixed Ops 5 celebrates its first anniversary, we lookback on the last year in the automotive industry.

NAC Blog
NAC Blog
May 10, 2022

The Electrifying Future of the Automotive Industry

Technology
Business
All

Tony Wanderon, CEO of National Auto Care, recently spoke with Corey Smith regarding the future of the automotive industry and how dealerships can keep up.

NAC Blog
NAC Blog
April 27, 2022

Adapt and Build: How to Future-Proof a BDC

Business
All

With the rise of digital car buying services, a Business Development Center (BDC) can be an attractive option for dealerships to help enhance the customer experience.

NAC Blog
NAC Blog
April 11, 2022

How to Build a Successful BDC

Business
All

Some dealerships find themselves struggling with how to best utilize a Business Development Center (BDC). With digital retailing on the rise, a BDC can be a useful tool to attract and keep customers.

NAC Blog
NAC Blog
March 28, 2022

The State of Service Technicians

Service & Fixed Operations vs. Service & Parts
All

The last two years have been challenging for dealership service departments, and the next decade will present a whole new set of them. Learn tips on how to adapt to the future of service.

NAC Blog
NAC Blog
March 14, 2022

The Parts Shortage in 2022

Service & Fixed Operations vs. Service & Parts
All

2021 was a challenging year for industries across the country. It hit the parts and service industries especially hard. What's to come in 2022?

NAC Blog
NAC Blog
February 22, 2022

Best Practices for Achieving Goals

F&I Insights
All

Setting goals is only part of the equation: successfully achieving them requires taking action, asking questions, and getting your team members on board.

NAC Blog
NAC Blog
January 31, 2022

Training Tips for Service Drive

Service & Fixed Operations vs. Service & Parts
All

With so much riding on customer interactions with service advisors, training should be used as a tool to continuously improve your team's knowledge.

NAC Blog
NAC Blog
January 12, 2022

Compensation & Employee Retention

Business
All

If the subject of how important compensation is to employee retention has you wondering if your pay plans are holding you back, consider implementing strategies like these to make your compensation.

NAC Blog
NAC Blog
December 13, 2021

Strategies for Employee Engagement and Retention

Business
All

Employee engagement cannot be a once-a-year initiative: it is an ongoing practice that can build a stronger connection between your business and the people who help make it a success.

NAC Blog
NAC Blog
December 2, 2021

The Importance of Employee Engagement

Business

The data is clear: engaging and retaining employees is a must for any successful business. But how can dealerships improve this part of their operations? Read our latest blog post to learn more.

NAC Blog
NAC Blog
November 9, 2021

Tuning Up Your Parts Department

Service & Fixed Operations vs. Service & Parts
All

The parts department carries an average of $1.2 million worth of inventory. Are you managing that value to the best of your ability?

NAC Blog
NAC Blog
October 27, 2021

Recall Obstacles

Service & Fixed Operations vs. Service & Parts
All

Knowing how to navigate challenging obstacles associated with recalls will ensure that your customers are happier, their vehicles safer, and your store more profitable.

NAC Blog
NAC Blog
October 18, 2021

Capitalizing on Recall Repairs

Service & Fixed Operations vs. Service & Parts
All

Learn the things dealerships may not know about recalls and how to take advantage of a huge opportunity to bring revenue into your service department while making the roads safer for everyone.

NAC Blog
NAC Blog
September 30, 2021

Creating a Culture of Unity in Service & F&I

F&I Insights
All

Getting the service and F&I teams focused on the same end goals and helping them work together will lead to a better customer experience and a more profitable future.

NAC Blog
NAC Blog
September 16, 2021

Taking Service Advisors From Good to Great

Business
Service & Fixed Operations vs. Service & Parts
All

If you could help your advisors go from good to great, why wouldn’t you? It will pay dividends for your team and your store.

NAC Blog
NAC Blog
August 24, 2021

Technology, Efficiency & Consumer Education

Technology
All

There are three key areas dealers should focus on to drive service profit growth: technology, efficiency, and consumer education.

NAC Blog
NAC Blog
August 10, 2021

Maximizing Service Profitability

Service & Fixed Operations vs. Service & Parts
Business
All

Your dealership’s sales department gets a lot of oxygen, but don’t neglect your parts and service departments: now is the time to set them up for long-term profits and stability!

NAC Blog
NAC Blog
July 27, 2021

The Disconnect Between F&I and Service

F&I Insights
All

It's important that your F&I department doesn't function on its own island; this is for the good of the F&I department and for the store.

NAC Blog
NAC Blog
July 12, 2021

Turning In-Store Competition into Cooperation, Driving Retention

Business
All

Why do so many dealerships have disjointed departments that aren't effectively working together as a whole toward that goal? Read to learn more.

NAC Blog
NAC Blog
June 27, 2021

Customer Retention - An Introduction

Business
F&I Insights
All

A successful sales climate can be the best time to focus on building customer loyalty and retention at your dealership.

NAC Blog
NAC Blog
June 15, 2021

How to Present the Multi-Point Inspection - A Fixed Ops 5 Blog

Service & Fixed Operations vs. Service & Parts
All

By presenting the fact-based results of their multi-point inspection, you can build trust by showing customers that you respect their time.

NAC Blog
NAC Blog
May 10, 2021

Staying Current Part IV - F&I Product Impacts

F&I Insights
Technology
All

As EVs become more ubiquitous, it’s not just dealers who will have to adapt: product providers will also have to reevaluate some aspects of their strategy in the age of electrification.

NAC Blog
NAC Blog
April 29, 2021

Staying Current Part III - Automotive Impacts

Technology
All

While there are few official estimates as yet, it is widely expected that the rise of EVs will have massive implications for repair facilities—particularly the 160,000+ independent shops across the US

NAC Blog
NAC Blog
April 22, 2021

Staying Current Part II - Challenges and Outlooks

Technology
All

With a variety of electric vehicle models available from multiple OEMs, what is holding back EV adoption rates in the US?

NAC Blog
NAC Blog
April 15, 2021

Staying Current Part I - A Series on Electric Vehicles

Technology
F&I Insights
All

In this series, we explore the current EV landscape, predictions for and challenges facing its future, and how electrification will impact the larger automotive industry.

NAC Blog
NAC Blog
April 8, 2021

Used in 2021

Business
All

In early 2020, analysts expected the used car business to lose little sales volume versus 2019. And then, well, you know. Read more to learn how COVID-19 changed the used vehicle sales landscape.

NAC Blog
NAC Blog
January 14, 2021

The Key to Long-Term Gains

Business
All

Planning for and securing the future of your dealership is more important than ever, and leveraging today’s opportunities will ensure that your business enjoys success and security for years to come.

NAC Blog
NAC Blog
December 16, 2020

Paint and Fabric Protection: Take Car of Your Car from the Inside Out

All

Why Paint & Fabric protection products are essential to protecting a vehicle's interior and exterior.

NAC Blog
NAC Blog
November 19, 2020

Shifting to Digital Sales

Business
Technology
All

As the nation braces for a likely resurgence of the coronavirus, dealers who have made the shift to online vehicle purchase and home delivery are better positioned to meet their customers’ needs.

NAC Blog
NAC Blog
November 5, 2020

Protect Your Tech

Technology
All

In recent years, the technology of passenger vehicles has become more complex and prominent. Even 5 years ago, many drivers would not have expected their next new vehicle to be capable of braking...

NAC Blog
NAC Blog
September 15, 2020

The New Normal: Digital Marketing

Business
Technology
All

In a post-COVID landscape, many dealers are doing more with less, getting creative, and maximizing the return on time and money spent.

NAC Blog
NAC Blog
August 12, 2020

Revenue Streams Can Be Moved – and Maximized – Online

Business
Technology
All

By utilizing digital platforms with accompanying apps or websites, dealers can put themselves in front of their customers even after the initial vehicle sale has been made. Learn more about how...

NAC Blog
NAC Blog
June 10, 2020

Now More Than Ever, Is Your Car Clean?

Service & Fixed Operations vs. Service & Parts
All

People’s cars may be largely sitting idle for now, but once daily life returns to something resembling normality, it will be important to bring a heightened awareness of germs to your vehicle to...

NAC Blog
NAC Blog
April 23, 2020

Profit Sharing – Know Your Options

Business
F&I Insights
All

The most common participation program types are Retro programs, Dealer-Owned Service Companies and Reinsurance. Choosing the best structure for your business is vital to ensure that you’re getting...

NAC Blog
NAC Blog
March 19, 2020

Just Add Videos

Business
Technology
All

Studies are demonstrating that shoppers want more information about vehicles and F&I products, and they’d prefer to get it before they visit a dealership. Utilizing web videos to deliver this...

NAC Blog
NAC Blog
March 5, 2020

Smarten Up Your Cars

Technology
All

As smartphones continue to be an integral part of everyday life, getting in front of your customers via their phones can make all the difference in building a long-term connection and business...

NAC Blog
NAC Blog
December 19, 2019

Connect to Greater Opportunity

Technology
Business
All

By 2025, more than 300 million vehicles worldwide will be equipped with connectivity technology. Consumers and dealers alike can capitalize on the data these devices capture.

NAC Blog
NAC Blog
December 9, 2019

Millennials Creating Powerful Shifts

F&I Insights
All

Millennial buyers aren’t killing the Powersports industry – they’re simply changing it. Are your F&I offerings keeping up?

NAC Blog
NAC Blog
November 12, 2019

Powered by the Latest Trends

F&I Insights
All

Today’s market has changed the Powersports industry. Are your F&I offerings keeping up?

NAC Blog
NAC Blog
October 28, 2019

Train Profit Right

F&I Insights
Business
All

Why proper F&I training is crucial to help you drive change, profit and opportunity.

NAC Blog
NAC Blog
September 9, 2019

What’s Trendy in F&I?

F&I Insights
Business
All

Read up on the next big things in the aftermarket product sector.

NAC Blog
NAC Blog
July 18, 2019

The Rise of Used

F&I Insights
All

Demand for new vehicles may be running on fumes, but used vehicles are expected to have another strong sales year. What’s driving buyers to pre-owned vehicles, and how can dealers capitalize on...

NAC Blog
NAC Blog
June 6, 2019

GAP and Depreciation Protection – Better Together

F&I Insights
All

Customers dealing with a total loss don’t just have big balances on the vehicle they’re buying; many of them have rolled debt from their last vehicle into their new loan balance. Fortunately, there...

NAC Blog
NAC Blog
April 24, 2019

The Benefits of Leasing

F&I Insights
Business
All

After a few years of record sales and rising prices, new vehicle sales are expected to drop in 2019. As dealers and consumers struggle to find opportunities in the new vehicle market, leasing...

NAC Blog
NAC Blog
April 3, 2019