When you’re selling a used car to customers, do you cover the benefits of pre-owned service agreements? Not only do they provide peace of mind once your drivers hit the road, but they can also provide you with additional dealership revenue.  

If you want to learn more the benefits of pre-owned service agreements, then keep on reading! We’re going to cover everything you need to know so you can confidently recommend them to your customers and enhance your dealership business.  

Pre-Owned Service Agreements Can Boost Your Customer Satisfaction

Buying a pre-owned vehicle can be a stressful experience. Drivers want to make sure that they are getting a good deal and a reliable ride. As the dealer, you want to help them find the best set of wheels for their needs, while also providing top-notch service.  

When you offer your customers a solution like a service agreement, you provide them with more coverage on elements like electronics, mechanical components, and more. This way, if they ever run into any issues with their pre-owned vehicle, they have extended coverage and no longer have to sweat repairs when their car needs servicing.  

Service Agreements Keep Your Customers Coming Back  

Pre-owned service agreements help solidify a relationship between your dealership and the drivers. In most cases, a service agreement requires customers to return to your dealership for service and maintenance. Because of this, your dealership can benefit from return customers.  

If you offer every customer a pre-owned service agreement, they have the potential to move from the sales floor to the service department. This assists in ongoing brand loyalty to your dealership and more customers in your service department.  

Pre-Owned Service Agreements vs. Limited Warranties

Let’s cover the differences between pre-owned service agreements and limited warranties. The former is an additional purchase that your customer can add on while at the finance desk, outside of the overall vehicle price.  

In most cases, the car manufacturer may have a bumper-to-bumper limited warranty. This usually covers mechanical components for a specific amount of time. You may be familiar with a common factory limited warranty that offers coverage for three years or 36,000 miles, whichever comes first.  

After the time has passed, those components of the vehicle in the limited warranty no longer have coverage. That’s where service agreements come in.  

Overall, your dealership can tailor service agreements to its needs, offering years of coverage even after the manufacturer warranty has expired. This makes service agreements an excellent way to provide your customers coverage for the long haul.  

Finding The Right Pre-Owned Service Agreement for Your Dealership

Now that you know some of the benefits of a pre-owned service agreements, it’s important to know how to find the best one for your dealership. At National Auto Care, we take pride in offering pre-owned service agreements that are the industry standard.  

For seven years running, we have been honored as one of the most influential companies in the pre-owned vehicle service industry by Auto Remarketing Magazine . We are also a 7-time honoree for F&I Product Innovation from Auto Dealer Today’s Dealers’ Choice Awards. With these honors, you can feel confident that NAC’s service agreements are second-to-none.  

Want to learn how your dealership can offer the industry’s best service agreements? Reach out to one of our agents today.  

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