our technology

Superior Technology for Scalable Growth

NAC has invested significantly in the development and implementation of Express Lane, our proprietary portal that facilitates services in real time.

Your Dealer Experience

In partnership with Your Dealer Experience, we’re changing the way we do business and making things work better for you!

Complete the dealer/customer digital lifecycle, beyond digital retailing

  • Customer-driven claims to support remote engagement
  • Improved process/workflow for all claims processing
  • Enhanced service advisor interaction with VIN scan-and-go
  • Available Dealer branding and Dealer Messaging
    (featuring push notifications with stylized messaging)
  • Web, Android and Apple App support
About NAC

Express Lane

Express Lane provides network support and administration, e-contracting, full e-remittance capabilities with full range of electronic payment types. Nearly 20,000 contracts are submitted through Express Lane monthly.

About NAC

Competitive technological positioning

  • NAC’s focus on technology has resulted in 80% of current business being received electronically through the Express Lane portal
  • Integrates with every major menu
  • NAC has consolidated 98% of all administration reporting to one platform and is utilizing technology to make it easier to report and communicate between Agents and Dealers
  • Network support and administration
  • ACH payments
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UpdatePromise provides an all-in-one Consumer Experience Management System (CEMS) solution with features that help dealerships streamline workflows, increase customer retention and communication.

About NAC

One Solution from Start to Finish

  • UpdatePromise is your next and last CEMS solution for all your service needs. With CEMS, all solutions are integrated and intuitive with one another
  • One solution to manage all of your day-to-day fixed operations and will streamline your team’s workflows; from BDC Appointment Setting to Tablet Vehicle Check-In, Digital Multi-Point Inspection, AI-Driven Status Updates, Mobile Payments, Service Financing and everything in between
  • A single CEMS solution that will help eliminate double entries, reduce time spent on admin work, decrease in-bound calls with AI-Driven Status Updates to keep your customers updated all along the way and more
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Field Force Management

Through our partnership with the Revenue Optimization Companies (T-ROC), National Auto Care can provide a full suite of performance management solutions to help outsource your field with dedicated, results-driven professionals. Here are some features we offer:

Recruiting, Hiring and Onboarding Platform
Coverage Modeling and Deployment Applications
Field Productivity Management
Front Line and Field Manager User Experience
Executive & Corporate Leadership Experience
Online Customized Training Universities

Get In Touch

   We understand the importance of selecting the right partner to meet your business needs. Contact us to learn more about what National Auto Care has to offer.

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